Delivery between 48 hours and 15 working days once the purchase. If the purchased item is subject to a waiting list it will be communicated to the email address specified in your subscription.
If the product purchased has not convinced you or there is any damage or claim, you'll have 48h working contact our selling service through the email address ventas.escote @ gmail.com exposing your product change.There we will provide you with a mailing address for you to ship the returned items.This shipping should be made within 48h working after receiving our response. to send the package back to our warehouse in order to accept a product change . At the same time you will
In case you want a refund of your purchase, return your order or cancel a purchase. you should addresse to the mailing address ventas.escote @ gmail.com indicating a bank account number to process the return.
You'll have 48 hours to send the package back to our warehouse and to be accepted for return.
If shipment for exchange or refund is done past 48h working days from the time you receive your purchase, such return would not be accepted.
Exchanges and refunds will be made within 15 days after parcel arrival at our warehouse as long as the products are received in good condition and in the same condition as they were at the time of acquisition.
Under non of the circumstances above named Mary Escoté will take care of the shipping for returns or exchanges .